Effective date: September 20, 2025
Legal entity: Snehc (BN 285314207)
Registered address: Suite 102, 2680 Matheson Blvd E, Mississauga, ON L4W 0A5, Canada
Contact: +1 855 829 3627 · info@snehc.com
Website: snehc.com
This Privacy Policy explains how Snehc (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit snehc.com, contact us, or use our services. We operate in Canada and serve clients across Canada. Where the EU/UK GDPR applies, see the GDPR section below.
Information you provide:
Identification and contact data (name, email, phone, postal address, company, role).
Engagement and onboarding data (documents you upload, tax/accounting records, signatures, instructions).
Billing data (billing address, services purchased, payment confirmations; note: payment card data is processed by our payment provider).
Communications (emails, call notes, support requests, feedback).
Information we obtain automatically:
Device and browsing data (IP address, device/OS, browser, pages viewed, timestamps, referral sources).
Cookies and similar technologies (see Cookie Policy).
Information from third parties (as applicable):
Public databases and partners (e.g., address validation, fraud prevention).
Professional advisors or software providers you authorize us to interact with.
We do not knowingly collect information from children under the age of 13 (or under the age of consent in your jurisdiction).
Provide services: tax planning, audit support, compliance, filings, reporting, and client communications.
Operate the website and improve user experience: analytics, troubleshooting, debugging, and security.
Customer support and account management: responding to inquiries, scheduling, engagement letters.
Legal and compliance: identity verification, record-keeping, responding to lawful requests, preventing fraud and abuse.
Marketing with consent where required: newsletters, service updates, educational content. You may opt out of marketing at any time.
Because we are Canada-based, we follow Canadian privacy law (including PIPEDA) and applicable provincial rules. Where GDPR applies, we rely on the legal bases described in the GDPR section below.
We share personal information only as needed and with safeguards in place:
Service providers/Processors: secure client portal, email, analytics, scheduling, document signing, payment processing, IT/security.
Professional partners (with your authorization): bookkeeping/payroll platforms, legal or financial advisors, tax authorities as required.
Legal: to comply with law, court orders, or to protect rights, safety, and security.
Business transfers: in connection with a merger, acquisition, or reorganization, subject to continued protection of your data.
We do not sell personal information.
Some processors may operate outside your province or country. We take steps to ensure appropriate protection and contractual safeguards for international transfers, including when data is accessed from the EEA/UK.
We keep personal information only as long as necessary for the purposes described above, to comply with legal, tax, and accounting obligations, to resolve disputes, and to enforce agreements. Typical retention: engagement and tax records are commonly retained for 6–8 years or longer where law or professional standards require.
We implement administrative, technical, and physical safeguards (access controls, encryption in transit and at rest where feasible, least-privilege, logging, backups, and staff training). No method of transmission or storage is 100% secure, but we continuously improve our controls.
Access, correction, deletion: request access to, correction of, or deletion of your personal information, subject to legal limitations.
Portability: request a copy of your information in a portable format, where applicable.
Marketing opt-out: unsubscribe through any marketing email or contact us.
Cookies: manage preferences as described in the Cookie Policy.
Complaints: contact us using the details above. You may also have the right to complain to a privacy regulator in your jurisdiction.
Our website may reference third-party content or tools. Their privacy practices are their own. We recommend reviewing their policies before using those services.
We may update this Policy to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the “Effective date”.
Effective date: September 20, 2025
This Cookie Policy explains how Snehc uses cookies and similar technologies on snehc.com.
Cookies are small text files placed on your device to store data that can be retrieved by the web server in the domain that placed the cookie. Related technologies include pixels, local storage, and tags.
Strictly Necessary: required for core site features, security, and session management.
Performance/Analytics: help us understand how the site is used (page views, traffic sources) so we can improve functionality and content.
Functional: remember preferences (e.g., language, region).
Marketing (where used): measure campaign effectiveness and, where permitted, tailor content.
To enable page navigation, forms, and secure areas.
To aggregate usage statistics and diagnose technical issues.
To remember your choices (e.g., cookie banner selection).
To support optional marketing and education content where consent is required.
On your first visit, we present a cookie banner that allows you to Accept all, Reject non-essential, or Customize categories. You can change your preferences at any time via the cookie settings control available on the site. You can also control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Cookies have different expiration periods. Session cookies expire when you close your browser. Persistent cookies remain until their set expiration or until you delete them. We set reasonable lifetimes aligned with their purpose.
Because there is not yet a common standard for Do Not Track signals, our site does not respond to them. You can still use the cookie controls described above.
Effective date: September 20, 2025
This GDPR Notice supplements our Privacy Policy for individuals in the European Economic Area (EEA) and the United Kingdom.
Controller: Snehc (BN 285314207)
Address: Suite 102, 2680 Matheson Blvd E, Mississauga, ON L4W 0A5, Canada
Contact: +1 855 829 3627 · info@snehc.com
Identification and contact data; professional details.
Engagement data (documents and records you submit).
Transaction data (services purchased, invoices, payment confirmations).
Technical/usage data (IP, device, browser, interactions, approximate location).
Communications metadata (timestamps, correspondence history).
Service delivery and client management (perform our contract or take steps at your request before entering into a contract).
Compliance and record-keeping (legal obligation).
Security, fraud prevention, platform integrity (legitimate interests).
Analytics and site improvement (legitimate interests; where required, consent).
Marketing communications (consent; or legitimate interests where permitted, with opt-out).
We use vetted processors for hosting, analytics, communications, and workflow tools. Where personal data is transferred outside the EEA/UK, we implement appropriate safeguards and require processors to protect your data to GDPR standards.
We keep data only as long as necessary for the purposes collected, including legal and professional retention requirements (see Privacy Policy).
Subject to conditions and exceptions in law, you have the right to:
Access your personal data and obtain a copy.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”).
Restrict processing.
Object to processing based on legitimate interests and to direct marketing.
Portability of data you provided to us, when processed by automated means and based on consent or contract.
Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise your rights, contact us at info@snehc.com or +1 855 829 3627. We may need to verify your identity before responding.
We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects about you.
You have the right to lodge a complaint with a supervisory authority. We encourage you to contact us first so we can address your concern promptly.
Certain information is necessary to provide services or comply with law. If you do not provide required information, we may be unable to deliver the requested services.
We may update this GDPR Notice. Material changes will be reflected by updating the “Effective date”.
Snehc · BN 285314207
Suite 102, 2680 Matheson Blvd E, Mississauga, ON L4W 0A5, Canada
+1 855 829 3627 · info@snehc.com